Tag: WhatsApp
Posted in Business
Mobile-first channels like WhatsApp will be the biggest CX opportunity — enabling businesses to scale…
Posted in Business
Back when Meta (then known simply as Facebook) bought it in 2014 for $19bn, WhatsApp…
Posted in Business
Gen Z isn’t waiting for permission to lead – they’re already broadcasting bold ideas, building…
Posted in Finance
Last year the Nigerian authorities moved to impose sweeping fines on the US tech giant…
Posted in Business
From 1 November, all incoming service conversations for businesses using WhatsApp Business will be free….
Posted in Business
Customer service is front and centre right now as South African businesses reflect on how…
Posted in Business
As retailers compete for customer loyalty in a fast-changing digital landscape, they must adopt new…