#BizTrends2025: How collaboration between retailers and landlords is shaping customers’ experiences
Posted in Business

The retail industry is evolving at an unprecedented pace, and the powerful insights of behavioural…

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#BizTrends2025: How collaboration between retailers and landlords is shaping customers’ experiences

Winning customer experience in the medical industry: A GPS for customers – Ask Afrika
Posted in Business

The Ask Afrika Orange Index® stands as South Africa’s premier independent benchmark study on customer…

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Winning customer experience in the medical industry: A GPS for customers – Ask Afrika

FNB eBucks and Pick n Pay’s latest collaboration offers more value for customers
Posted in Business

In an ongoing journey to provide customers with value, two of South Africa’s brands, FNB…

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FNB eBucks and Pick n Pay’s latest collaboration offers more value for customers

How to simplify customer interactions for happier, more loyal customers
Posted in Business

Simplifying customer interactions can lead to happier, more loyal customers. There is more choice than…

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How to simplify customer interactions for happier, more loyal customers

Personal Finance | Ultimate Banking: Time for Absa customers to switch | City Press
Posted in Business

Ultimate Banking includes free family banking with 100% discount on the spouse’s bank account…

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Personal Finance | Ultimate Banking: Time for Absa customers to switch | City Press

#BizTrends2024: FMCGs to prioritise packaging in 2024 or run the risk of losing customers
Posted in Business

Gisela Kruger, Communications Manager at Danone Southern Africa As the world continues to demand more…

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#BizTrends2024: FMCGs to prioritise packaging in 2024 or run the risk of losing customers

Unleashing the true value of customers
Posted in Business

Defining and managing customer life time value is critical for business success and long-term survival….

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Unleashing the true value of customers

Staying close to your customers, even when you’re apart – Realm Digital
Posted in Business

In the same way that anyone resisting remote working in an organisation no longer has…

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Staying close to your customers, even when you’re apart – Realm Digital