Tag: customers
Research confirms that 86% of customers are willing to pay more for better service. But…
The refund process, often a retailer’s (and customer’s) biggest pain point, holds untapped potential to…
In his previous life Thebe Ikalafeng worked to boost western-originated brands such as Colgate and…
The retail industry is evolving at an unprecedented pace, and the powerful insights of behavioural…
The Ask Afrika Orange Index® stands as South Africa’s premier independent benchmark study on customer…
In an ongoing journey to provide customers with value, two of South Africa’s brands, FNB…
Simplifying customer interactions can lead to happier, more loyal customers. There is more choice than…
Ultimate Banking includes free family banking with 100% discount on the spouse’s bank account…