Tag: customer
Campaigns that make a clear customer promise are even more effective in B2B than B2C….
Every business’s bread and butter is its customers. Yet, not all businesses appreciate that the…
Woolworths emerged as the standout favourite after leading the pack with a Net Sentiment…
In an era of economic uncertainty and fierce competition for consumer spend, customer loyalty has…
The sixth consecutive South African Customer Experience Report which has just been released with a…
When I visit a hotel during my travels, I prioritize the lobby and the cleanliness…
Customer complaints are bound to happen when running a business. Handling these customer grievances effectively…
eThekwini Mayor Mxolisi Kaunda. eThekwini Mayor Mxolisi Kaunda held his second lecture on…