Tag: customer
Read on for reasons to prioritise reviews and ways to get your customers to send…
It’s Thursday, and you’re stuck in a management meeting that was supposed to last an…
Author: Sivu Matyila, creative group head at Matte BLK The content creators and marketers must…
Most companies think they are listening to their customers because they conduct interviews, collect feedback,…
In a first-of-its-kind announcement, FNB and Standard Bank have been named joint winners of the…
Delivering positive customer experiences is a common goal of all service providers and the integration…
The Ask Afrika Orange Index® stands as South Africa’s premier independent benchmark study on customer…
The customer service landscape is transforming, with businesses shifting from merely solving problems to delivering…
This article is sponsored by Backbase I&M Bank Kenya, a leading Tier 1 commercial bank,…