Is it the end of traditional CX and the rise of consumer dictatorship?
Posted in Business

For years, companies have invested heavily in traditional Customer Experience (CX), believing that seamless interactions,…

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Is it the end of traditional CX and the rise of consumer dictatorship?

How the SA consumer class cuts costs – BrandMapp
Posted in Business

When Finance Minister Enoch Godongwana delivered the 2025 National Budget Speech on 12 March, the…

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How the SA consumer class cuts costs – BrandMapp

Why World Consumer Rights Day matters for your consumer rights
Posted in Business

The National Consumer Commission (NCC) in partnership with the Competition Commission of South Africa, the…

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Why World Consumer Rights Day matters for your consumer rights

Consumer Insights Agency, KLA, reveals the Quarterly Buzz Results for Q4 2024
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KLA, the exclusive partner for YouGov in sub-Saharan Africa, has released the eighth edition of…

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Consumer Insights Agency, KLA, reveals the Quarterly Buzz Results for Q4 2024

The future of digital commerce in the consumer packaged goods industry
Posted in Business

The consumer packaged goods (CPG) industry is undergoing a transformation, marked by unprecedented growth across…

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The future of digital commerce in the consumer packaged goods industry

#BizTrends2025: the rise of the conscious consumer
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The rise of the conscious consumer, conscious retail, and sustainability-as-a-business model are shaping the retail…

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#BizTrends2025: the rise of the conscious consumer

From local is lekker to hyper-localisation: Township consumer trends to watch this festive season
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As the festive season kicks off and Christmas approaches, South Africa’s township residents—boasting a staggering…

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From local is lekker to hyper-localisation: Township consumer trends to watch this festive season

Superior data for big decisions: TGI leads consumer profiling in SA – Ask Afrika
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In a world where accurate consumer insights drive successful business strategies, relying on inferior research…

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Superior data for big decisions: TGI leads consumer profiling in SA – Ask Afrika

Dentsu and Telkom partner to launch Merkury: Redefining consumer engagement across South Africa
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Dentsu South Africa proudly announces the launch of Merkury, a powerful new marketing platform developed…

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Dentsu and Telkom partner to launch Merkury: Redefining consumer engagement across South Africa

SmartSlip: The future of consumer engagement and insight collection – Techsys Digital
Posted in Business

This article explores how SmartSlip™ is reshaping consumer engagement and highlights its impact across various…

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SmartSlip: The future of consumer engagement and insight collection – Techsys Digital